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Privacy Policy

Last Updated: November 25, 2025

1. Introduction

This Privacy Policy describes how Arkitects ("we", "us", or "our") collects, uses, and shares information when you install or use our Shopify application(s). By installing or using our app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you install and use our app, we may collect the following types of information:

  • Store Information: Your Shopify store name, domain, email address, and other store details necessary for the app to function.
  • Product and Order Data: Information about your products, orders, and customers as required by the app's functionality.
  • Usage Data: Information about how you interact with our app, including features used and actions taken.
  • Technical Data: Browser type, device information, IP address, and other technical information collected automatically.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our app's functionality
  • To communicate with you about updates, support, and service-related matters
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues or fraudulent activity
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our app (e.g., hosting, analytics), bound by confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
  • With Your Consent: When you explicitly authorize us to share your information.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you uninstall our app, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

8. Third-Party Services

Our app operates within the Shopify platform, which has its own privacy policy. We encourage you to review Shopify's Privacy Policy to understand how they handle your information.

9. Children's Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy with a new "Last Updated" date. Your continued use of our app after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Arkitects Dev Team

Email: hello@arkitects.dev